Resolved -
We believe the issue has been resolved, but are continuing to await confirmation from PayPal and will monitor for any further issues.
Oct 5, 15:11 UTC
Monitoring -
We have observed that PayPal's service is returning to normal operations.
We will continue to monitor for any further issues.
Oct 4, 14:02 UTC
Update -
We are continuing to investigate this issue and are in contact with PayPal awaiting their fix.
Oct 2, 12:45 UTC
Update -
We're continuing to await PayPal's resolution and we're also investigating any additional workarounds.
Oct 1, 13:59 UTC
Update -
We have identified a temporary workaround for some users. It appears this issue occurrs when shops do not have to pay a fee to Selly. As a result, we have temporarily added a $0.01 fee to PayPal payments.
We are in contact with PayPal and are awaiting their resolution of this issue and will provide further updates when we have more information.
Oct 1, 12:30 UTC
Investigating -
We are obeserving an large increase in customers experiencing a vague error from PayPal. We have notified PayPal about the issue and we are actively working to discover a workaround whilst PayPal resolves their issue.
Oct 1, 11:29 UTC